The Real Problem
Most consultants walk in with a solution looking for a problem.
They'll sell you ChatGPT training. Automation tools. Another dashboard nobody uses.
What they won't do: Sit with your team. Watch how work actually flows. Ask the uncomfortable questions about where time disappears.
That's where I start.
Nicole J. Patten
Ex-Google Engineer. AI Consultant
7 years at Google building products used by millions. Now I embed with operations teams to find what's slowing them down—and build custom systems to fix it.

Who This Is For
✓ Operations teams of 5-50 people drowning in manual work
✓ Processes that work—but take too long
✓ Companies that want to understand AI, not just buy another tool
✓ Teams ready for discovery, not validation of decisions already made
Discovery comes first. We find the real problem before building the solution.
Why Work With Me
15 Years in Tech, 7 at Google
Products used by millions. Production-ready without overengineering.
Hands-On
Screen-sharing, building live, answering the edge-case questions.
Full Accountability
No account managers. When you work with me, you work with me.
Practitioner
My business runs on the same AI systems I build for clients.
How We Work Together
Discovery Session
90 minutes of clarity on where AI fits.
- Deep-dive into your operations
- Identify highest-ROI opportunities
- Prioritized action plan
- Recording + written summary
Credited toward any engagement
Deep Discovery
Full workflow audit without the build.
- 2-5 days embedded with your team
- Shadow actual daily operations
- Map where time and money leak
- Detailed recommendations report
Scoped to your team size
The 30-Day Sprint
Discovery + a custom-built system you own.
- Week 1: Embed & discover the real problem
- Week 2-3: Design & build custom solution
- Week 4: Deploy, train, and document
- One scoped product built for your specific workflow
You own everything we build
Frequently Asked Questions
Member of AI Ready RVA
AI Ready RVA is a community initiative focused on building AI literacy across the Richmond region. As a member, I'm committed to helping our local businesses and workforce prepare for an AI-powered future.
This isn't about replacing people—it's about empowering them. When Richmond's workforce understands AI, our entire community benefits: more efficient businesses, more skilled workers, and a stronger local economy.
Start With Discovery
30 minutes to find out if there's a fit. I'll ask about your operations—you'll leave with clarity either way.






