1. Information We Collect

We collect information in the following ways:

• Information you provide directly: name, email address, company name, phone number, and any details you submit through our contact form, assessments, generators, or booking links.
• Usage information: pages visited, links clicked, referring source, device and browser type, and approximate location, collected automatically through analytics and tracking tools.
• Cookies and similar technologies: used to remember preferences, measure site performance, and understand how visitors use our website. You can control cookies through your browser settings and our cookie banner.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide requested information
• Operate and improve our website and free tools
• Understand which content and offers are useful to visitors
• Send you information you've requested, such as follow-up on a form submission or a booked call
• Comply with legal obligations and protect against misuse

We do not sell your personal information to third parties.

3. How We Share Information

We may share information with:

• Service providers who help us operate the website, process forms, host data, or send communications (for example, form-processing, email, scheduling, and hosting providers), under obligations to protect that information
• Legal authorities when required by law, subpoena, or to protect our rights or the safety of others
• A successor entity in the event of a merger, acquisition, or sale of business assets

4. Third-Party Tools

Our website may use third-party analytics, scheduling, payment, and AI tools (including Anthropic's Claude) to operate certain features. These providers process information under their own privacy policies. We choose providers that are consistent with standard data-protection practices, but we do not control how they process data once shared.

5. Data Retention

We retain information for as long as necessary to respond to your inquiry, deliver a requested service, or meet legal, accounting, or record-keeping requirements. You may request deletion of your information at any time, subject to the exceptions described below.

6. Your Rights & Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of that information
• Opt out of marketing communications at any time
• Request a copy of your information in a portable format

To exercise any of these rights, email contact@elevateonline.com. We will respond within a reasonable timeframe.

7. Children's Privacy

Our website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page with a revised "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

Questions about this Privacy Policy or how we handle your information can be sent to contact@elevateonline.com.

Patten Consulting, LLC — Richmond, VA